Post-Treatment Feedback

Thank you for attending Raiden Skin & Laser Clinic. Your feedback helps us maintain high standards of patient care and improve the training experience we provide to healthcare professionals. The form should only take a few minutes to complete.

Your Details

Full name*

Email address*

Treatment date (if you remember)

1Overall Experience

How would you rate your overall experience at Raiden?*

1 — Very poor5 — Excellent

2Welcome and Communication

How would you rate:

Welcome and reception

Explanation of your treatment

Opportunity to ask questions

Explanation of expected results

Explanation of risks and potential side effects

Privacy and dignity

Professionalism of the team

Cleanliness of the clinic

Overall organisation

3Consent

Before your treatment, did you feel you were given enough information to make an informed decision about proceeding?

Did you feel able to ask questions before agreeing to treatment?

Did you feel under any pressure to proceed with treatment?

4Treatment Experience

Which treatment did you receive?

How comfortable did you feel during the procedure?

1 — Very poor5 — Excellent

Did the clinical team explain what was happening during your treatment?

5Training Environment

Were you aware that your treatment formed part of a supervised professional training session?

Did you feel comfortable with healthcare professionals observing or participating in your treatment?

How confident were you in the supervision provided by the Consultant Plastic & Laser Surgeon / experienced faculty?

1 — Very poor5 — Excellent

Did you feel your care remained the priority throughout the training session?

6Aftercare

Were your aftercare instructions explained clearly?

Were you given information about who to contact if you had concerns following treatment?

How confident do you feel about looking after the treated area following your procedure?

1 — Very poor5 — Excellent

7Post-Treatment Concerns

This section is particularly important — please take your time to answer carefully.

Since your treatment, have you experienced anything that concerns you?*

8Results and Expectations

At this stage, how satisfied are you with your treatment experience?

1 — Very poor5 — Excellent

Do you feel the expected treatment outcome and timescale were explained clearly?

Would you consider returning to Raiden for another treatment?

How likely are you to recommend Raiden to a friend, relative or colleague?

0 — Not at all likely10 — Extremely likely

9Comments

What did we do particularly well?

Is there anything we could improve?

Is there anything else you would like us to know?

10Review / Testimonial Permission

This is kept completely separate from your clinical feedback.

Would you be happy for Raiden to use your comments as a testimonial?